To book an appointment online, follow these steps:

1. Press the Book Now button on our website, which will take you to the online scheduler.
2. Select whether you’re a new patient or a returning one.
3. Choose your visit reason. For your first appointment, select either Initial Consultation or FibroScan Imaging.
4. Select your location as either Forward Health or Forward Health – Telehealth. Only choose Telehealth for FibroScan follow-ups to discuss results with our GI doctor. For all other appointments, choose Forward Health.
5. Choose your provider or assistant. Select assistant only for MA follow-ups or FibroScan Imaging.
6. Pick an available time and fill out your personal information.
7. You’ll receive an email confirmation. If you’re a new patient, we’ll send you intake forms via email or text to fill out before your first appointment

To reschedule an appointment:

• Use the link in your email or text confirmation to request a reschedule, and we’ll follow up shortly.
• During opening hours, you can also call us or send a message.

You can reschedule your appointment for free up to 24 hours before the scheduled time.

You don’t need to bring anything specific for your first appointment. Before your visit, you should receive a digital intake form to fill out at your convenience. If you haven’t received it, please contact us through the link in your confirmation email or call us.

Feel free to bring any written medical history with you, though we’ll also have access to the information provided in your intake forms. You can also bring anyone you’d like to accompany you.

You can cancel an appointment by messaging or calling us up to 24 hours before your scheduled time without a fee.

If you cancel within 24 hours of the appointment, a $99 cancellation fee applies. However, if you reschedule for the same day but at a different time, it won’t be considered a cancellation.

If you miss your appointment, it will be considered a no-show, and a $99 no-show fee will be applied.

We are a concierge medical service, so we do not accept insurance for visits or compounded medications. However, if we send a prescription to your preferred pharmacy, the medication might be covered by your insurance, depending on your plan.

• Is It Painful? 
  • No. The FibroScan® exam is painless, quick and easy. During measurement, you feel a slight vibration on the skin at the tip of the probe.
• What will the FibroScan® examination be like?
  • You will lie on your back with your right arm raised behind your head. The healthcare provider will apply a water-based gel to your skin and place the probe on the right side of your ribcage. The provider will take 10 quick measurements, and these will be used to determine your liver stiffness score. FibroScan® probes are adapted for most body types and ages, including both children and adults.

The entire visit for FibroScan® examination should last <10 minutes.

To prepare for your FibroScan®:

• Fast for at least 3 hours before your exam (don’t eat or drink anything).
• Wear comfortable clothing that will allow your provider to access the right side of your ribcage.

Our trained pharmacists prepare compounded medications under sterile conditions following USP <797> guidance. They have extensive experience in both non-sterile and sterile compounding and pharmaceutical manufacturing.

We source all ingredients from FDA-approved distributors, and they undergo rigorous quality testing in USA-based labs to ensure safety and effectiveness.